TracVision Receiver User’s Guide
Trademarks
Software contained in the TracVision receiver and referenced in this manual
is copyright ©1995-2005 by Hughes Network Systems, Inc., a wholly owned
subsidiary of Hughes Electronics Corporation. Some features are patent
pending. WatchWizard, PreSelect, TurboTune, and OneLine Guide are
trademarks of Hughes Network Systems. “NFL,” the NFL Shield, and “NFL
SUNDAY TICKET” are registered trademarks of the National Football League
and its affiliates. “NHL,” the NHL Shield, and “NHL CENTER ICE” are
registered trademarks of the National Hockey League. “MLB,” “MLB EXTRA
INNINGS,” “Major League Baseball,” and the Major League Baseball
silhouetted batter logo are service marks of Major League Baseball
Properties, Inc. Major League Baseball trademarks and copyright are used
with permission of Major League Baseball Properties, Inc. All other
trademarks and service marks are the property of their respective owners.
KVH® and TracVision® are registered trademarks of KVH Industries, Inc.
DIRECTV® and the Cyclone Design logo, DIRECTV INTERACTIVE, TOTAL
CHOICE, DIRECTV HOME SERVICES, FREEVIEW, and DIRECT TICKET
are trademarks of DIRECTV, Inc. All trademarks, marks, names, or product
names referenced in this publication are the property of their respective
owners, and KVH neither endorses nor otherwise sponsors any such
products or services referred to herein.
Dolby Laboratories Information – Manufactured under license from Dolby
Laboratories. “Dolby,” “Pro Logic,” and the double-D symbol are trademarks of
Dolby Laboratories.
Macrovision® Information – Macrovision is a registered trademark of
Macrovision Corporation. This device incorporates an anticopy process
technology that is protected by U.S. patents 4,631,603; 4,577,216; 4,819,098;
and other intellectual property rights. The anticopy process is licensed for
noncommercial, home use only. Reverse engineering or disassembly is
prohibited.
Disclaimer
Every effort has been made to ensure the correctness and completeness of
the material in this document. No company shall be liable for errors
contained herein. The information in this document is subject to change
without notice. No warranty of any kind is made with regard to this material,
including, but not limited to, the implied warranties of merchantability and
fitness for a particular purpose.
StarSight® Information – StarSight features licensed under one or more of the
following patents: 4,706,121; 5,151,789; 5,353,121; 5,353,277; 5,479,266;
5,479,268; and 5,532,754. Use rights reserved.
Note on recording programming
TruSurround™ Information – TruSurround and the
trademarks of SRS Labs, Inc. TruSurround technology is incorporated under
license from SRS Labs, Inc.
symbol are
Most television programs and films are copyrighted. This means that
someone has legal rights governing the reproduction and distribution of this
material. In certain circumstances, copyright law may apply to private taping
of copyrighted materials. In most cases, it is permissible to record for your
personal use, as long as you do not sell the material. You must act
responsibly in this area–check into the matter if you are unsure.
WINK® Information – WINK and the
WINK Communications, Inc.
symbol are registered trademarks of
ENERGYSTAR® Information – ENERGYSTAR and the ENERGYSTAR
certification mark are registered U.S. marks.
Some pay-per-view programs may be licensed from producers as “view-only”
programs. These are copyrighted programs, and may not be copied or
reproduced for any purpose without the express written permission of the
copyright owner.
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Important Safety Instructions
Important Safety Instructions -
Please Read
Avoid Driver Distraction
It is dangerous to watch television
or operate the remote control
while you are driving a vehicle or
vessel. TracVision is designed
For your safety and protection, read this safety
section carefully.
WARNING!
specifically to provide entertainment to
passengers and should never be connected to
active video screens visible to the vehicle/vessel
driver while in motion. Failure to pay full
attention to travel conditions could result in an
accident or collision with personal injury or
death resulting.
Heed Cautions – Be sure to follow all cautions on the
product and in the operating instructions. Cautions
are indicated by a
icon.
Follow Instructions – Be sure to follow all operating
instructions as detailed in this manual.
The following caution appears on the back of the
receiver:
Do Not Attempt Repairs Yourself
CAUTION
Refer all servicing needs to qualified service
personnel. Servicing is required when a unit has
been damaged in any way or does not operate
normally. Evidence of tampering or unauthorized
repairs will void the warranty.
Do not open the receiver’s cover. Opening or
removing the cover may expose you to dangerous
voltage.
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TracVision Receiver User’s Guide
However there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by removing and applying
power to the equipment, the user is encouraged to try to correct the
interference by one or more of the following measures:
Federal Communications Commission (FCC)
Regulatory Information for Vehicle Use
Declaration of Conformity – Standards to which Conformity is declared:
FCC Part 15
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
•
•
•
Increase the separation between the equipment and the
receiver.
Connect the equipment on a circuit different from that to which the
receiver is connected.
Responsible Party’s Name: KVH Industries, Inc.
Address: 50 Enterprise Center, Middletown, RI 02842
Telephone: 1-401-847-3327
Consult the dealer or an experienced auto electronics technician for help.
The user may find the following booklet, prepared by the Federal
Communications Commission, helpful: “How to Identify and Resolve Radio
and TV Interference Problems.” This booklet is available from the U.S.
Government Printing Office, Washington, DC.
Trade Name: KVH
Type of Equipment: Satellite Receiver
Model Number: TracVision A5
To meet FCC requirements, only components certified to comply with
Class B limits may be attached to this device. Operation with noncertified
peripherals is likely to result in interference to radio and TV reception.
Federal Communications Commission (FCC) –This equipment complies
with Part 15 of the FCC rules.
To meet FCC requirements, shielded cables are required to connect the
device to another Class B certified device.
Part 15 Compliance – This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to Part 15 of the FCC
rules. These limits are designed to provide reasonable protection against
harmful interference in a vehicle installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications.
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Technical Support
4. After activation is complete, KVH’s Activation
Department will provide an access card number,
receiver ID number, Hughes serial number, and
model number. Enter these numbers in the
associated boxes on the red Activation Card.
Receiver Activation
NOTICE: This product will NOT work correctly
unless you follow the procedure below.
Before you can start watching satellite TV via
TracVision, the receiver must be activated. Once your
antenna system is fully installed, follow the steps
below to activate the receiver.
Technical Support
The TracVision system has been designed with
durability and low maintenance in mind. If you
experience an operating problem or otherwise require
technical assistance, please call your local authorized
TracVision dealer/installer. If an authorized
dealer/installer is not located nearby, contact KVH
Technical Support directly:
1. Ensure your antenna has a clear view of the sky
then turn on your TracVision system and tune to
the preview channel (channel 100).
2. Locate your red Activation Card.
3. Call KVH’s Activation Department at:
Phone: 1-401-847-3327
E-mail: [email protected]
1-866-551-8004
(24 hours a day, 7 days a week)
Please have the antenna and receiver
serial numbers handy when calling to
activate. The serial numbers are noted on
the red Activation Card. The receiver
cannot be activated without these numbers.
Internet: www.kvh.com/help
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TracVision Receiver User’s Guide
Send Us Your Comments About This Manual
If you have any comments regarding this manual,
feedback is greatly appreciated!
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Table of Contents
3-4 Controlling Multiple Receivers . . . . . .3.11
Table of Contents
3-5 Installing the Remote Control
Batteries . . . . . . . . . . . . . . . . . . . . . .3.12
1 Introduction . . . . . . . . . . . . . . . . . . . .1.1
4 Overview of Onscreen Displays . . . . . . .4.1
1-1 Using this Manual . . . . . . . . . . . . . . . .1.3
4-1 The Channel Banner . . . . . . . . . . . . . .4.3
1-2 System Overview . . . . . . . . . . . . . . . .1.4
1-3 Receiving Satellite TV Signals . . . . . .1.5
4-2 The Program Guide . . . . . . . . . . . . . . .4.4
4-3 The Menu System . . . . . . . . . . . . . . . .4.5
2 Getting Started . . . . . . . . . . . . . . . . . .2.1
5 Using Program Guides . . . . . . . . . . . . .5.1
2-1 Turning On the Antenna . . . . . . . . . . .2.3
5-1 Program Guide Styles . . . . . . . . . . . . .5.3
2-2 Changing Channels . . . . . . . . . . . . . . .2.5
2-3 Turning Off the Antenna . . . . . . . . . . .2.5
2-4 Viewing a Program Description . . . . . .2.5
2-5 How the System Works . . . . . . . . . . . .2.6
5-2 Using the Program Guide . . . . . . . . . .5.5
5-3 Using the OneLine Guide . . . . . . . . . .5.6
5-4 Using TurboTune for Quick Access
to Favorite Channels . . . . . . . . . . . . . .5.7
5-5 Setting Guide Preferences . . . . . . . . .5.9
3 Using the Remote Control . . . . . . . . . . .3.1
3-1 Remote Control Functions . . . . . . . . .3.3
6 Setting Favorites and Filters . . . . . . . . .6.1
3-2 Receiver Front Panel Buttons . . . . . . .3.9
6-1 Using Favorite Channel Lists . . . . . . .6.3
3-3 Programming the Remote Control
to Operate Other Components . . . . .3.10
6-2 Filtering the Program Guide . . . . . . . .6.7
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6-3 Selecting Guide Times . . . . . . . . . . . .6.9
9 Troubleshooting . . . . . . . . . . . . . . . . .9.1
Troubleshooting Matrix . . . . . . . . . . . . . . . . .9.3
6-4 Using WatchWizard to Search
for Programs . . . . . . . . . . . . . . . . . . .6.10
9-1 Causes and Remedies for
Common Operational Issues . . . . . . . .9.4
7 Using Access Controls . . . . . . . . . . . . .7.1
9-2 Technical Support . . . . . . . . . . . . . . .9.13
9-3 System Status Lights . . . . . . . . . . . .9.14
7-1 Locking & Unlocking the System . . . .7.3
7-2 Setting Ratings Limits . . . . . . . . . . . . .7.5
7-3 Setting Time Limits . . . . . . . . . . . . . . .7.6
Appendices . . . . . . . . . . . . . . . . . . . . . . .A.1
A
System Wiring Diagrams . . . . . . . . . .A.3
8 Other Menu Functions . . . . . . . . . . . . .8.1
B
Satellite Elevation Map . . . . . . . . . . .A.13
8-1 Adjusting Audio Settings . . . . . . . . . . .8.3
8-2 Adjusting Video Settings . . . . . . . . . . .8.5
8-3 Using the Program Director to
Schedule Future Programs . . . . . . . . .8.7
8-4 Reading Mail from DIRECTV . . . . . .8.10
8-5 Setting System Preferences . . . . . . .8.11
8-6 Advanced System Setup
Functions . . . . . . . . . . . . . . . . . . . . . .8.12
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Introduction
1 Introduction
This section provides a basic overview of this manual and the
TracVision system. It also explains the three essentials for good
satellite TV reception.
Contents
1-1
1-2
1-3
Using this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.3
System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.4
Receiving Satellite TV Signals . . . . . . . . . . . . . . . . . . . .1.5
1.1
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Introduction
Format Conventions
1-1
Using this Manual
This manual uses the following typographical
conventions to help clarify instructions:
This manual provides complete instructions for
operating your TracVision receiver. Throughout this
manual, important information is marked for your
attention by the following icons:
Text Example
Description
...the MUTE button.
...the Cancel button.
Remote control buttons
Onscreen items
A helpful tip that either directs you to a
related area within the manual or offers
suggestions on getting the highest
quality out of your system.
“Highlight”
For the purposes of this manual, the term “highlight”
refers to the following operator action:
An alert to important information
regarding procedures, product
specifications, or product use.
“Use the remote control’s joystick to move the
highlight onto the desired onscreen item.”
Indicates the most commonly used
functions listed in Section 3-1, “Remote
Control Functions.”
ꢀ
Example: “Highlight the Lock & Limits tab” means
“Use the remote control’s joystick to move the
highlight onto the Lock & Limits tab.”
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TracVision Receiver User’s Guide
Receiver
1-2 System Overview
The receiver decodes
satellite TV signals
from the antenna unit
and sends the signals
Your TracVision system is a state-of-the-art, actively
stabilized antenna system that delivers live satellite
TV to your mobile audio/video entertainment
system.
to the audio/video system. It also supplies power to
the TracVision antenna.
TracVision System Diagram (Typical Installation)
To TracVision Antenna
Remote Control
The wireless RF/IR remote control
allows you to control all receiver
functions. The remote does not need
to be pointed directly at the receiver
for the signal to be received.
Purchased Separately
Video Display(s)
Receiver
Input Power
(12 VDC, 50 watts max)
RF Converter
The RF converter receives
RF commands from the
remote control, converts
them to digital signals, and
sends them to the receiver
for processing.
RF Converter
Remote Control
1.4
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Introduction
1-3
Receiving Satellite TV Signals
DIRECTV Satellite Location
Like a satellite dish used at home, the TracVision
antenna needs a clear view of the DIRECTV satellite
®
to receive satellite TV signals. Consider the three
essentials noted on the following pages to ensure
trouble-free reception.
Satellite Footprint
The DIRECTV satellite is located at a fixed position
above the Earth’s equator and beams TV signals
down to North America. To receive TV signals from
the satellite, you must be located within the satellite’s
coverage area, which encompasses much of the
continental United States and coastal waters. As you
approach the edges of this coverage area, the strength
of the signal degrades, resulting in weaker reception.
To view an up-to-date satellite coverage
map, please visit KVH’s web site at
www.kvh.com/footprint.
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TracVision Receiver User’s Guide
Blockage
Elevation Angle
Since the TracVision antenna must have a clear view
of the DIRECTV satellite to receive satellite TV
signals, anything that stands between the antenna
and the satellite can block the signal, resulting in lost
reception. Common causes of blockage include trees,
buildings, and bridges. Heavy rain, ice, or snow may
also temporarily interrupt satellite signals.
Since the satellite is located above the equator, the
TracVision antenna needs to point toward the
southern sky to receive satellite TV signals. In
addition, the antenna must be tilted at the proper
elevation angle to point at the satellite. The further
south you go, the higher the elevation becomes. For
example, if you’re in the Massachusetts area, the
satellite is located 33º above the southern horizon.
But if you go to South Carolina, the elevation
increases to 45º.
Examples of Satellite Blockage
While you’re moving, the antenna inside the
TracVision radome automatically rotates toward the
southern sky and tilts to the proper elevation,
ensuring you’re always pointed at the satellite and
receiving the satellite entertainment you want.
TracVision
A map showing the DIRECTV satellite’s elevation
angles for the continental U.S. is provided on
page A.13 of this manual.
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Getting Started
2 Getting Started
This section provides basic operation instructions, so you can
quickly start using your TracVision system. It also briefly explains
how the system works.
Contents
2-1
2-2
2-3
2-4
2-5
Turning On the Antenna . . . . . . . . . . . . . . . . . . . . . . . . .2.3
Changing Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.5
Turning Off the Antenna . . . . . . . . . . . . . . . . . . . . . . . . .2.5
Viewing a Program Description . . . . . . . . . . . . . . . . . . .2.5
How the System Works . . . . . . . . . . . . . . . . . . . . . . . . .2.6
2.1
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Getting Started
4. If Message 1 does not
appear after 30 seconds,
press the remote control’s
SAT button. Then press
the remote’s PWR button.
The receiver beeps twice
and its Antenna Power
light comes on.
2-1
Turning On the Antenna
PWR
DVD
VCR
AUX
TV
SAT
To quickly start watching satellite TV using the
TracVision system, follow the simple steps below.
GUIDE
MENU
FAV
TURBO
1. Apply power to the TracVision receiver.
E
2. Turn on your TV and select the satellite input (not
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