Lenovo IdeaPad
S200/S206
User Guide V1.0
Read the safety notices and important tips in the
included manuals before using your computer.
Contents
Chapter 1. Getting to know your
Chapter 2. Learning the
Chapter 3. Connecting to the
Chapter 4. OneKey Rescue
i
Chapter 1. Getting to know your computer
Top view ---------------------------------------------------------------------------------------------------
a
b
c
d
e
f
ꢀ Attention:
•
Do NOT open the display panel beyond 130 degrees. When closing the display panel, be
careful NOT to leave pens or any other objects in between the display panel and the
keyboard. Otherwise, the display panel may be damaged.
1
Chapter 1. Getting to know your computer
Use the camera for video communication.
Integrated
camera
a
b
c
The built-in antennas ensure optimal reception of wireless
radio.
Wireless module
antennas
The LCD display with LED backlight provides brilliant
visual output.
Computer display
d
e
Power button
Fan louvers
Press this button to turn on the computer.
Dissipate internal heat.
Note: Make sure that none of the fan louvers are blocked or else overheating of the
computer may occur.
f
Touchpad
The touchpad functions as a conventional mouse.
2
Chapter 1. Getting to know your computer
Left-side view --------------------------------------------------------------------------------------
a
b
c
d
e
f
g
Connect the AC adapter here.
System status
indicators
a
b
AC power adapter
jack
Connects to devices with HDMI input such as a TV or a
display.
HDMI port
c
d
USB 3.0 port
Connect to USB devices.
Connects to headphones or headsets. The combo audio
jack does not support conventional microphones.
Combo audio
jack
e
f
Insert a SIM card (not supplied) for using Mobile
Broadband.
SIM card slot (on
select models)
Note:
•
Before inserting a SIM card into this slot, you must first turn off the computer and
disconnect the AC adapter.
•
The built-in microphone (with noise reduction) can be
used for video conferencing, voice narration, or simple
audio recordings.
Built-in
microphone
g
3
Chapter 1. Getting to know your computer
Right-side view ----------------------------------------------------------------------------------
a
b
c
Insert memory cards (not supplied) here.
Memory card slot
a
b
Connects to USB devices.
USB 2.0 port
Press this button to start the OneKey Rescue system when
the computer is powered off.
OneKey Rescue
system button
c
4
Chapter 2. Learning the basics
First use-------------------------------------------------------------------------------------------------------
„ Reading the manuals
Read the supplied manuals before using your computer.
„ Conncting to the power
The built-in battery pack is not fully charged at purchase.
To charge the battery and begin using your computer, connect the computer
to an electrical outlet. The battery is automatically charged while the
computer is running on AC power.
Connecting the computer to an electrical outlet
1
2
Connect the power cord to the AC adapter.
Connect the AC adapter to the AC power adapter jack of the computer
firmly.
3
Plug the power cord into an electrical outlet.
„ Turning on the computer
Press the power button to turn on the computer.
„ Configuring the operating system
You may need to configure the operating system when it is first used. The
configuration process may include the procedures below.
• Accepting the end user license agreement
• Configuring the Internet connection
• Registering the operating system
• Creating a user account
6
Chapter 2. Learning the basics
„ Putting your computer into sleep state or shutting it down
When you finish working with your computer, you can put it into sleep state
or shut it down.
Putting your computer into sleep state
If you will be away from your computer for only a short time, put the
computer into sleep state.
When the computer is in sleep state, you can quickly wake it to resume use,
and bypass the startup process.
To put the computer into sleep state, click and select Sleep from the Start
menu.
Note: Wait until the power indicator light starts blinking (indicating that the computer is
in sleep state) before you move your computer. Moving your computer while the
hard disk is spinning can damage the hard disk, causing loss of data.
To wake the computer, do one of the following.
• Press the power button.
• Press any key on the keyboard.
„ Shutting down your computer
If you are not going to use your computer for a day or two, shut it down.
To shut down your computer, click and select Shut down from the Start
menu.
7
Chapter 2. Learning the basics
Using AC adapter and battery----------------------------------------------------------
„ Checking battery status
You can determine the percentage of battery power remaining by checking
the battery icon in the notification area.
Note: As each computer user has different habits and needs, it is difficult to predict how
long a battery charge will last. There are two main factors:
• The amount of energy stored in the battery when you commence work.
• The way you use your computer: for example, how often you access the hard disk
drive and how bright you make the computer display.
„ Charging the battery
If the battery power is low, you need to charge the battery.
You need to charge the battery in any of the following situations:
• If the battery status indicator starts blinking
• If the battery has not been used for a long time
Note:
•
To increase the life of the battery pack, the computer does not start recharging the
battery immediately after it drops from fully charged.
•
•
Charge the battery at a temperature between 50 °F and 86 °F (10 °C-30 °C).
Full charge or discharge is not required.
8
Chapter 2. Learning the basics
Using the touchpad -------------------------------------------------------------------------------
d
a
b
c
To move the cursor on the screen, slide your
fingertip over the pad in the direction in which
you want the cursor to move.
Touchpad
a
b
c
The function corresponds to that of the left
mouse button on a conventional mouse, which
can be implemented by clicking this area.
Left-click area
Right-click area
The function corresponds to that of the right
mouse button on a conventional mouse, which
can be implemented by clicking this area.
Note: You can enable/disable the touchpad by pressing
d.
9
Chapter 2. Learning the basics
Using the keyboard--------------------------------------------------------------------------------
Your computer has function keys incorporated in its standard keyboard.
„ Function key combinations
By pressing the appropriate function keys, you can change system settings
instantly. To use this function, press and hold Fn
, then press one of the
a
function keys
.
b
b
a
The following describes the features of each function key.
Fn + PgUp:
Activate the Home function.
Fn + PgDn:
Activate the End function.
10
Chapter 2. Learning the basics
„ Hotkeys
Using hotkeys
The hotkeys are located in the function key row of the keyboard.
By pressing the appropriate hotkey, you can change system settings instantly.
The following describes the function of each hotkey.
Mute/Unmute.
Decrease sound volume.
:
:
Close active window or
program.
Increase sound volume.
:
:
Refresh desktop or Web
pages.
Enable/Disable the
touchpad.
:
:
:
:
:
Open the interface for
integrated wireless devices
settings (on/off).
Enable/Disable the built-in
microphone.
Turn on/off the integrated
camera.
Open the interface for
changing display devices.
:
:
Turn on/off the backlight of
the LCD screen.
Decrease display brightness.
:
:
Increase display brightness.
11
Chapter 2. Learning the basics
Setting hotkey mode
By default, the hotkey functions are accessible by pressing the appropriate
hotkey. However, you can disable the hotkey mode in the BIOS setup utility.
To disable the hotkey mode:
1
2
3
Restart the computer. When the Lenovo logo appears, immediately press
Fn + F2 to enter the BIOS setup utility.
In the BIOS setup utility, open the Configuration menu, and change the
setting of HotKey Mode from Enabled to Disabled.
Open the Exit menu, and select Exit Saving Changes.
Note: When hotkey mode is disabled, press the Fn key and the appropriate hotkey to access
the corresponding hotkey function.
12
Chapter 2. Learning the basics
Connecting external devices------------------------------------------------------------
Your computer has a wide range of built-in features and connection
capabilities.
„ Using memory cards (not supplied)
Your computer supports the following types of memory cards:
• Secure Digital (SD) card
• MultiMediaCard (MMC)
Note:
•
•
Insert ONLY one card in the slot at a time.
This card reader does not support SDIO devices (e.g., SDIO Bluetooth, etc.).
Inserting a memory card
1
Push the dummy card until you hear a click. Gently pull the dummy card
out of the memory card slot.
Note: The dummy card is used for preventing dust and small particles from entering the
inside of your computer when the memory card slot is not in use. Retain the dummy
card for future use.
2
Slide the memory card in until it clicks into place.
Removing a memory card
1
2
Push the memory card until you hear a click.
Gently pull the memory card out of the memory card slot.
Note: Before removing the memory card, disable it via Windows safely remove hardware
and eject media utility to avoid data corruption.
13
Chapter 2. Learning the basics
„ Connecting USB devices
You can connect a USB device to your computer by inserting its USB plug
(Type A) into the USB port on your computer.
The first time you plug a USB device into a particular USB port on your
computer, Windows automatically installs a driver for that device. After the
driver is installed, you can disconnect and reconnect the device without
performing any additional steps.
Note: Typically, Windows detects a new device after connecting it, and then installs the
driver automatically. However, some devices may require you to install the driver
before connecting. Check the documentation provided by the device’s manufacturer
before connecting the device.
Before disconnecting a USB storage device, make sure your computer has
finished transferring data by that device. Click the Safely Remove Hardware
icon in the notification area of Windows to remove the device before
disconnecting.
Note: If your USB device uses a power cord, connect the device to a power source before
connecting it. Otherwise, the device may not be recognized.
14
Chapter 2. Learning the basics
„ Connecting Bluetooth enabled device (on select models)
If your computer has an integrated Bluetooth adapter card, it can connect to
and transfer data wirelessly to other Bluetooth enabled devices, such as
notebook computers, PDAs and cell phones. You can transfer data between
these devices without cables and up to 10 meters range in open space.
Note: The actual maximum range may vary due to interference and transmission barriers. To
get the best possible connection speed, place the device as near your computer as
possible.
Enabling Bluetooth communications on your computer
Press
to make configuration.
Note:
•
•
When you do not need to use the Bluetooth function, turn it off to save battery power.
You need to pair the Bluetooth enabled device with your computer before you can transfer
data between them. Read the documentation supplied with the Bluetooth enabled device
for details on how to pair the device with your computer.
15
Chapter 2. Learning the basics
Special keys and buttons -------------------------------------------------------------------
a
b
„ OneKey Rescue system button
a
• When the computer is powered off, press this button to start the OneKey
Rescue system.
• In the Windows operating system, press this button to start the Lenovo
OneKey Recovery system.
„ QS key
b
• When the computer is starting up, immediately press the QS key to start
Lenovo Quick Start.
• In the Windows operating systems, the QS key can be defined to start a
chosen file, software, or Web page.
Note: You can re-define the QS key in Lenovo Energy Management. ( → All Programs →
Lenovo → Energy Management → Custom Program Settings).
16
Chapter 2. Learning the basics
No.
Symbol
Indicator
Indicator
status
Meaning
Power
On (solid
white)
The computer is powered on.
a
Blinking
The computer is in sleep
mode.
Off
The computer is powered off.
Battery
On (solid
white)
The battery has more than
20% charge.
b
Solid
amber
The battery has between 5%
and 20% charge.
Fast
blinking
amber
The battery has less than 5%
charge.
Slow
blinking
amber
The battery is being charged.
When battery charge reaches
20%, the blinking color
changes to white.
Slow
blinking
white
The battery has between 20%
and 80% charge and is still
charging. When the battery
reaches 80% charge the light
will stop blinking, but
charging will continue until
the battery is fully charged.
Off
The battery is detached.
18
Chapter 2. Learning the basics
Securing your computer---------------------------------------------------------------------
This section provides information about how to help protect your computer
from theft and unauthorized use.
„ Using VeriFace™
VeriFace is a face recognition software which takes a digital snapshot,
extracts key features of your face, and creates a digital map that becomes the
system’s “password”.
If you want to activate VeriFace for the first time, click the VeriFace icon on
the desktop to register your facial image.
Note:
•
•
The face registration and verification works best in an environment with steady and even
light.
You can determine whether to use this function when you log on the system.
For more details on VeriFace, see the software help.
„ Using passwords
Using passwords helps prevent your computer from being used by others.
Once you set a password and enable it, a prompt appears on the screen each
time you power on the computer. Enter your password at the prompt. The
computer cannot be used unless you enter the correct password.
Note: This password can be from one to seven alphanumeric characters in any combination.
For details about how to set the password, see the Help to the right of the
screen in BIOS setup utility.
Note: To enter BIOS setup utility, press Fn + F2 (when HotKey Mode is set to Enabled) or F2
(when HotKey Mode is set to Disabled) when the Lenovo logo appears on the screen
while the computer is starting up.
19
Chapter 2. Learning the basics
Using Lenovo Quick Start ------------------------------------------------------------------
With a boot time of just a few seconds, Lenovo Quick Start offers a handy
environment that allows you to enjoy instant access to functions such as Web
browsing, instant messaging and other functions, without starting the
Windows operating system.
Note: If Lenovo Quick Start is not installed, a prompt will appear on the screen when you try
to start it.
„ Starting Lenovo Quick Start
To start Lenovo Quick Start:
1
Turn on or restart the computer.
2
When the Lenovo logo appears, immediately press the QS key to start
Lenovo Quick Start.
„ Exiting Lenovo Quick Start
When you have finished using Lenovo Quick Start, you can either turn off
the computer, or start the Windows operating system.
To turn off the computer, click the
screen.
button in the lower left corner of the
To start the Windows operating system, click the button in the lower left
corner of the screen; the computer will restart and launch the Windows
operating system.
20
Chapter 3. Connecting to the Internet
As a global network, the Internet connects computers worldwide, providing
services such as e-mailing, information searching, electronic commerce, Web
browsing and entertainment.
You can connect the computer to the Internet in the following way:
Wireless network technology: connect without wiring.
Wireless connection----------------------------------------------------------------------------
Wireless connections provide mobile access to the Internet, allowing you to
stay online anywhere the wireless signal covers.
Divided by the signal scales, wireless connection to the Internet can be built
based on the following standards.
Wi-Fi
Wi-Fi networks cover a small physical area, like a home,
office, or small group of buildings. An access point is
necessary for the connection.
WiMAX
WiMAX networks connect several Wireless LAN
systems to cover a metropolitan area, providing high-
speed broadband access without the need for cables.
Mobile Broadband
The Mobile Broadband network provides Internet access
to computers, cell phones and other devices over a large
geographic area. Mobile networks are used for data
transmission, and access is usually provided by a mobile
network operator. A Mobile Broadband SIM card is
necessary for the connection.
Note: Your computer may not support all wireless connection methods.
21
Chapter 3. Connecting to the Internet
„ Using Wi-Fi/WiMAX (on select models)
Enabling wireless connection
To enable wireless communications, do the following:
Press
to make configuration.
Hardware connection
Wi-Fi/WiMAX network
Access point *
* Not supplied
Software configuration
Consult your Internet Service Provider (ISP) and search Windows Help and
Support Center for details on how to configure your computer.
22
Chapter 3. Connecting to the Internet
„ Using Mobile Broadband (on select models)
Before getting started with Mobile Broadband, you first need to choose a
mobile network operator and make sure you are in the coverage area of the
network. After that, you also need:
• To activate the Mobile Broadband service through your local mobile
network operator. You will get a Subscriber Identity Module (SIM) card
after activation. For instructions on inserting the SIM card, refer to
Note:
•
Various standards are in use by mobile operators to provide Mobile Broadband services.
The Lenovo Mobile Broadband module may support one or more of the following
standards:
ƒ
ƒ
ƒ
ƒ
ƒ
ƒ
GSM (Global System for Mobile Communications)
TD-SCDMA (Time Division-Synchronous Code Division Multiple Access)
SCDMA (Synchronous Code Division Multiple Access)
EV-DO (Evolution Data Optimized)
HSPA (High Speed Packet Access)
LTE (Long term Evolution)
•
•
Mobile Broadband is a subscription service. Refer to your local mobile network operator
for availability, cost and other information.
A SIM card is a type of smart card used by mobile network operators to identify their
service subscribers on the mobile network. You will get the SIM card from your mobile
network operator after you have activated the Mobile Broadband service.
• A connection management utility to connect/disconnect to your Mobile
Broadband network.
Note: In general, your mobile service provider provides this utility.
23
Chapter 3. Connecting to the Internet
Inserting the SIM card
To insert the SIM card:
1
Turn off the computer; then disconnect the AC adapter and all cables
from the computer.
2
Insert the SIM card in the card slot until it clicks into place as shown in
the illustration.
Note: Inserting the SIM card in the wrong direction may damage the SIM card slot.
Notched Corner
24
Chapter 3. Connecting to the Internet
Removing the SIM card
To remove the SIM card:
1
Turn off the computer, then disconnect the AC adapter and all cables
from the computer.
2
Push the SIM card in until you hear a click, and then pull the SIM card out.
Note: Never insert or remove the SIM card while the computer is turned on. Doing so may
cause permanent damage to the SIM card as well as the SIM card reader.
25
Chapter 4. OneKey Rescue system
OneKey Rescue system ----------------------------------------------------------------------
„ Introduction
The Lenovo OneKey Rescue system is an easy-to-use application that can be
used to back up the data on your system partition (C drive) for easy restore
when required. You can run Lenovo OneKey Recovery under the Windows
operating system, and the OneKey Rescue system without starting the
Windows operating system.
Attention:
ꢀ
In order to utilize the features of the OneKey Rescue system, your hard disk
already includes a hidden partition by default to store the system image file
and OneKey Rescue system program files. This default partition is hidden
for security reasons and is the reason the available disk space is less than it
claims. The exact available hard disk space depends on the file size of the
mirror image file (based on the size of operating system and preinstalled
software).
„ Using Lenovo OneKey Recovery (within Windows operating
system)
In Windows operating system, double click the OneKey Recovery system
Icon on the desktop to launch Lenovo OneKey Recovery.
Within the program, you can back up the system partition on the hard disk
drive, other storage devices, or by creating recovery discs.
Note:
•
•
•
The backup process and creation of recovery discs may take some time, connect the AC
adapter and battery pack to your computer.
After the recovery discs are burned, please number them so that you can use them in the
correct order.
Computers without an integrated optical drive support the creation of recovery discs;
however an appropriate external optical drive is needed to physically create the recovery
discs.
For more instructions, see the Help file of Lenovo OneKey Recovery.
26
Chapter 4. OneKey Rescue system
„ Using Lenovo OneKey Rescue system (without Windows
operating system)
In the event that the operating system cannot be loaded, follow the steps
below to access OneKey Rescue system.
• Shut down your computer.
• Press the key to launch OneKey Rescue system.
Within the program, you can choose to restore your system partition to the
original factory status, or to a previously generated backup.
Note: The recovery process is irreversible. Make sure to back up any critical data before
using the recovery feature.
„ Creating a recovery disc(s)
Your computer does not ship with a recovery disc. You can use Lenovo
OneKey Recovery system to create a recovery disc(s), which can be used to
start and restore your computer in case of a system failure.
To create a recovery disc(s):
• Insert a recordable disc into the optical drive on your computer.
Note: If your computer does not come with an integrated optical drive or if the integrated
optical drive does not support disc creating, connect an appropriate external optical
drive to your computer.
• In Windows, press the OneKey Rescue system button to launch Lenovo
OneKey Recovery system.
• On the main screen, click Create Recovery Disc.
• Choose the type of recovery disc(s). You can create three types of recovery
disc(s): recovery disc(s) with existing backup image, recovery disc(s) from
the current system partition, and factory default recovery disc(s). Select the
type of recovery disc you want to create and follow the on-screen
instructions.
• Insert additional recordable disc(s) when prompted.
27
Chapter 4. OneKey Rescue system
Note:
•
The estimated number of discs needed will be displayed before the process of creating the
recovery disc(s) begins. To minimize the number of discs needed, use recordable DVDs as
the media. Also make sure your optical drive is compatible with the disc intended for use.
After recovery disc creation, number the discs appropriately for use in their correct
order. The first disc created will be used to start the computer in the case of a system
failure.
•
28
Chapter 5. Troubleshooting
Frequently asked questions-------------------------------------------------------------
This section lists frequently asked questions and tells where you can find
detailed answers.
What safety precautions should I follow when using my computer?
See “Chapter 1. Important safety information” of Lenovo Safety and General
Information Guide.
How can I prevent problems with my computer?
See “Chapter 2. Use and care Information” of Lenovo Safety and General
Information Guide.
What are the main hardware features of my computer?
More information can be found in Chapter 1 and 2.
Where can I find the detailed specifications for my computer?
Where are the recovery discs?
Your computer did not come with a recovery disc. For an explanation of
the alternative recovery methods offered by Lenovo, see “Chapter 4.
Where are the installation discs for pre-installed software?
Your computer does not come with installation discs for the pre-installed
software. Installation programs for the pre-installed software on your
computer can be downloaded from Lenovo’s consumer support Web site
with Windows operating system, you can also find installation programs
for some pre-installed software in the Application folder on D partition of
the hard disk drive.
How can I contact the customer support center?
See “Chapter 3. Getting help and service” of Lenovo Safety and General
Information Guide.
29
Chapter 5. Troubleshooting
Where can I find warranty information?
For the warranty applicable to your computer, including the warranty
period and type of warranty service, see the Lenovo limited warranty flyer
that came with your computer.
Where can I find the device drivers?
A compatible device driver is a requirement to ensure correct operation
and performance of each component in your computer. All the device
drivers for your computer model can be downloaded from Lenovo’s
consumer support Web site. If your computer is pre-installed with
Windows operating system, you can also find device drivers for the
operating system in the Driver folder on D partition of the hard disk drive.
Lenovo’s consumer support Web site contains the most updated device
drivers.
What can I do if the backup process fails?
If you can start the backup feature without a problem, but it fails during
the backup process, please try the following steps:
1
Close other programs, then restart the backup process.
2
Check if the destination media is damaged, try to select another path
and then try again.
When do I need to restore the system to the factory status?
You can use this feature when your system fails or you need to re-install
your operating system. This will restore your computer back to the initial
status when you first booted up your computer after receiving it from the
store. If there is critical data on your current partition, back it up before you
run this recovery feature.
30
Chapter 5. Troubleshooting
Troubleshooting --------------------------------------------------------------------------------------
If you do not find your problem here, see Chapter 2. The following section only
describes problems that might negate the need to refer to the more
comprehensive information in Chapter 2.
Display problems
When I turn on the computer,
nothing appears on the screen.
•
If the screen is blank, make sure that:
- The AC adapter is connected to the computer and the
power cord is plugged into a working electrical outlet.
- The computer power is on. (Press the power button again
for confirmation.)
•
•
If these items are properly set, and the screen remains blank,
have the computer serviced.
When I turn on the computer,
only a white cursor appears on
a blank screen.
Restore backed-up files to your Windows environment or
the entire contents of your hard disk to the original factory
contents using OneKey Rescue system. If you still see only
the cursor on the screen, have the computer serviced.
My screen goes blank while the
computer is on.
•
Your screen saver or power management may be enabled.
Do one of the following to exit from the screen saver or to
resume from sleep or hibernation mode:
- Touch the touchpad.
- Press any key on the keyboard.
- Press the power button.
- Press
to confirm whether the backlight for the LCD
screen has been turned off.
31
Chapter 5. Troubleshooting
Password problems
I forgot my password.
•
•
If you forget your user password, you must take your
computer to a Lenovo authorized servicer or a marketing
representative to have the password changed.
If you forget your HDD password, a Lenovo authorized
servicer cannot reset your password or recover data from
the hard disk. You must take your computer to a Lenovo
authorized servicer or a marketing representative to have
the hard disk drive replaced. Proof of purchase is required,
and a fee will be charged for parts and service.
•
If you forget your administrator password, a Lenovo
authorized servicer cannot reset your password. You must
take your computer to a Lenovo authorized servicer or a
marketing representative to have the system board
replaced. Proof of purchase is required, and a fee will be
charged for parts and service.
Sleep or hibernation problems
The critical low-battery error
message appears, and the
computer immediately turns off.
•
The battery power is getting low. Connect the AC adapter to
the computer, or replace the battery with a fully charged
one.
The computer enters sleep
mode immediately after
Power-on self-test (POST).
•
Make sure that:
- The battery is charged.
- The operating temperature is within the acceptable range.
See “Chapter 2. Use and care Information” of Lenovo Safety
and General Information Guide.
Note:If the battery is charged and the temperature is within range, have the computer serviced.
The computer does not return
from sleep mode and the
computer does not work.
•
If the computer does not return from sleep mode, it may
have entered hibernation mode automatically because the
battery is depleted. Check the power indicator.
•
•
If your computer is in sleep mode, connect the AC adapter
to the computer, then press any key or the power button.
If your computer is in hibernation mode or power-off state,
connect the AC adapter to the computer, then press the
power button to resume operation.
Note: If the system still does not return from sleep mode, your system has stopped responding, and
you cannot turn off the computer; reset the computer. Unsaved data may be lost. To reset the
computer, press and hold the power button for 4 seconds or more. If the computer is still not
reset, remove the AC adapter.
32
Chapter 5. Troubleshooting
Computer screen problems
The screen is blank.
•
Do the following:
- If you are using the AC adapter, or using the battery, and
the battery status indicator is on, press
screen brighter.
to make the
- If the power indicator is in blinking, press the power
button to resume from the sleep mode.
- If the problem persist, follow the solution in the following
problem “The screen is unreadable or distorted.”
- Press
to confirm whether the LCD screen has been
turned off.
The screen is unreadable or
distorted.
•
•
Make sure that:
- The display device driver is installed correctly.
- The screen resolution and color quality are correctly set.
- The monitor type is correct.
Incorrect characters appear on
the screen.
Did you install the operating system or programs correctly?
If they are installed and configured correctly, have the
computer serviced.
Sound problems
No sound can be heard from
the speaker even when the vol-
ume is turned up.
•
•
Make sure that:
- The Mute function is off.
- The headphone jack is not used.
- Speakers are selected as the playback device.
Battery problems
Your computer shuts down
before the battery status
indicator shows empty.
-or-
Discharge and recharge the battery.
Your computer operates after
the battery status indicator
shows empty.
The computer does not operate
with a fully charged battery.
•
•
The surge protector in the battery might be active. Turn off
the computer for one minute to reset the protector; then turn
on the computer again.
A hard disk drive problem
The hard disk drive does not
work.
In the Boot menu in BIOS setup utility, make sure that the
hard disk drive is included in the Boot Device Priority
correctly.
33
Chapter 5. Troubleshooting
A startup problem
®
•
Use the OneKey Rescue system to help solve or identify
your problem. For details about OneKey Rescue system, see
The Microsoft Windows
operating system does not
start.
Other problems
Your computer does not
respond.
•
•
To turn off your computer, press and hold the power button
for 4 seconds or more. If the computer still does not respond,
remove the AC adapter.
Your computer might lock when it enters sleep mode
during a communication operation. Disable the sleep timer
when you are working on the network.
The computer does not start
from a device you want.
•
•
See the Boot menu of the BIOS setup utility. Make sure that
the Boot Device Priority in the BIOS setup utility is set so
that the computer starts from the device you want.
Also make sure that the device from which the computer
starts is enabled. In the Boot menu in the BIOS setup utility,
make sure that the device is included in the Boot Device
Priority list.
•
Press Fn + F12 (when HotKey Mode is set to Enabled) or
F12 (when HotKey Mode is set to Disabled) when the
Lenovo logo appears on the screen while the computer is
starting up to select the device you want the computer starts
from.
The connected external device
does not work.
•
•
Do not connect or disconnect any external device cables
other than USB while the computer power is on; otherwise,
you might damage your computer.
When using a high power consumption external devices
such as an external USB optical disk drive, use external
device power adapter. Otherwise, the device may not be
recognized, or system shut down may result.
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Trademarks
The following terms are trademarks or registered trademarks of Lenovo in
the United States, other countries, or both.
Lenovo
IdeaPad
OneKey
VeriFace
Microsoft and Windows are trademarks of Microsoft Corporation in the
United States, other countries, or both.
Other company, products, or service names may be trademarks or service
marks of others.
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